Average Reviews:
(More customer reviews)This radio is an excellent product. It set up in a couple of minutes and has proven to be reliable and very easy to use. My single complaint is the headset and stereo jacks on the device. There is an AM-like static present when I plug in headphones or connect in my stereo. The noise on the headphones is 'tolerable', but the stereo connection was terrible. I e-mailed Grace Digital Radio Technical support with my problem. They replied and stated that I shouldn't be having static on the audio output (I figured that out all by myself). They then suggested that I try alternative radio stations (AM and FM) and advise if I had a similar issue. I explained that the radio was not an AM/FM radio but internet and that all types of stations on the internet exhibited the same problem. They never replied back to me. I've attempted a couple of times to get a response from them to no avail. In one attempt, I suggested that, perhaps I should return the radio and obtain one from another manufacturer. Still no reply. In a word, customer support for this product - stinks.
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